The Victorian Government has banned door-to-door sales of solar systems, effective from Wednesday, September 1.
Solar Homes Minister Lily D’Ambrosio announced the ban, which applies to businesses participating in Solar Victoria programs, in May as part of the government’s work to protect consumer rights and safety in the solar industry.
“Industry has worked with us on this ban and has already proven highly adaptable, continuing to grow without the need for this kind of selling tactic,” Ms D’Ambrosio said.
The ban will not affect consumer access to solar systems and has been demonstrated to work effectively throughout COVID-19 restrictions where door-knocking bans have been in place.
“This is about protecting customers from high-pressure sales tactics and dodgy behaviour,” Ms D’Ambrosio said.
Solar Victoria engaged with peak bodies and retailers on a prohibition, with industry strongly supporting the ban and given almost four months’ notice before it officially started.
The government is encouraging all Victorians to stay informed about their consumer rights and to report “dodgy behaviour” or safety concerns.
Dodgy sales behaviour can be reported to Consumer Affairs Victoria at consumer.vic.gov.au/contact-us and scamwatch.gov.au which is run by the Australian Competition and Consumer Commission.
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